> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-mcp-segmentation-tool-belt.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Annotation Text in the HTML Disappear?

> Fix disappearing HTML annotation text in MoEngage email campaigns by switching from the custom HTML editor to the drag-and-drop template editor.

## Problem

The annotation text added in the HTML is not saved on the dashboard; instead, it disappears.

<img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/fxzgSGweXas0H3OK/images/moengage_94ca4e.png?fit=max&auto=format&n=fxzgSGweXas0H3OK&q=85&s=20f84d6db6d155eb425a9497461aaf99" width="1518" height="478" data-path="images/moengage_94ca4e.png" />

<img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/fYE_jlJdymusgGyx/images/moengage_55be53.png?fit=max&auto=format&n=fYE_jlJdymusgGyx&q=85&s=6c8e1d530e1b1bfddd14287f2317d87c" width="1600" height="469" data-path="images/moengage_55be53.png" />

## Solution

To resolve the issue, you could try using drag and drop editor.