> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-mcp-segmentation-tool-belt.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Personalize Content Using Recommendations

> Add personalized product recommendations to your MoEngage campaigns so users discover relevant items, improving engagement and conversion rates.

# Overview

Recommendations are a group of related products often sold or marketed together. They are common in e-commerce, retail, and digital platforms. They help users by:

* **Ease of discovery**: They can quickly find related products within a set, simplifying navigation in large catalogs.
* **Simplified decision-making**: Offer curated options, making it easier for them to choose products that meet their needs.
* **Enhanced user experience**: Bundling related items into sets reduces the time spent searching for complementary products.

Personalized recommendations tailor the selection of products based on user preferences or purchase history, benefiting them by:

* **Relevant recommendations**: They see products that better match their needs.
* **Increased satisfaction**: Personalized sets align with their interests, improving engagement.
* **Better value**: They receive tailored discounts or bundles, enhancing the perceived value.
* **Efficient cross-selling**: Suggests complementary products, encouraging additional purchases.

# Channels That Support  Personalization Recommendations

| Channel             | Supports Personalization? |
| ------------------- | ------------------------- |
| Push                | Yes                       |
| Email               | Yes                       |
| SMS                 | Yes                       |
| In-app Messaging    | Yes                       |
| On-site Messaging   | Yes                       |
| Cards               | Yes                       |
| Connector           | Yes                       |
| WhatsApp            | Yes                       |
| Facebook Audience   | No                        |
| Google Ads Audience | No                        |

# Use Recommendations in Campaigns

You can personalize recommendations while creating the campaign in two ways:

<Tabs>
  <Tab title="Custom HTML Editor">
    1. While creating content, on the **Custom HTML Editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/zRW6xyT_cy4duKmT/images/moengage_e8e5f0.png?s=d1dd2a44d69fad87242fd09b474b6430" alt="HTMLEDITORFINAL1.gif" width="553" height="142" data-path="images/moengage_e8e5f0.png" />

    2. In the **Template Editor** section, type *@*.

    3. On the **Personalization** dialog box, click the **Data personalization** tab.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/LWJs2u-oFo9j2Z9M/images/moengage_103ac8.png?s=64cfaca448a253894b4e1c40aeb56c32" alt="CUSTOMHTML2.gif" width="548" height="272" data-path="images/moengage_103ac8.png" />

    4. In the **Select Attribute** list, click the required set under **Product sets** and click **Done**.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/VCx-rrlwcgKWhL3G/images/moengage_c6091b.png?fit=max&auto=format&n=VCx-rrlwcgKWhL3G&q=85&s=1c1951c4d95b75532f0cbdcf417aea12" alt="CHTMED1.png" width="1254" height="968" data-path="images/moengage_c6091b.png" />

    5. In the **Template Editor** section, type *@* to select the required product set and write the Jinja code to fetch the list of product set attributes and send the product set in the communication based on user preferences.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/33EjTrUrqfJJmGPv/images/moengage_9e504f.png?s=f79f1fef5906ae43d35f7e43b0cc87c0" alt="personalization@jinjaproductset.gif" width="1350" height="404" data-path="images/moengage_9e504f.png" />

    6. Click **Preview**.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/Jq3EMb9ih395Ky7j/images/moengage_832cab.png?fit=max&auto=format&n=Jq3EMb9ih395Ky7j&q=85&s=a7246caca7dfc279748afb591dba286a" alt="Screenshot 2024-11-25 at 2.24.05 PM (1).png" width="2870" height="1460" data-path="images/moengage_832cab.png" />
  </Tab>

  <Tab title="Drag and Drop Editor">
    1. While creating content, on the **Drag and drop editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/A_S_BgA7c7XbbHjJ/images/moengage_a64254.png?s=e7b0cb95305041d5b6c335e81d70748b" alt="DRAGANDDROP1.gif" width="544" height="285" data-path="images/moengage_a64254.png" />

    2. In the template editor section, on the **ROWS** tab, click *Product Sets* in the list.

    3. On the **ADD PRODUCT SET ROW** dialog box, in **Select product set** list, click the defined product set and click **Create**.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/u8yPHjfX9e8DQhp-/images/moengage_d438a2.png?s=8f8f9d13e252fcaf6d1a467084e7db91" alt="DRAGANDROP2.gif" width="540" height="286" data-path="images/moengage_d438a2.png" />

    4. Expand the **Row layout** accordion and click the required row layout.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/supxFa7sGkjTrdow/images/moengage_5d6c2e.png?fit=max&auto=format&n=supxFa7sGkjTrdow&q=85&s=a3391625c0a6df31ab12e49b5e8b653e" alt="DRAGANDDROP3.png" width="1838" height="804" data-path="images/moengage_5d6c2e.png" />

    5. Expand the **Product Block Layout** accordion and click the required product block layout.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/NCXFQm8DpL67k9KZ/images/moengage_733d7a.png?fit=max&auto=format&n=NCXFQm8DpL67k9KZ&q=85&s=38f4b85176fd6053d2080fa116596be4" alt="DRAGANDDROP4.png" width="1828" height="982" data-path="images/moengage_733d7a.png" />

    6. Expand the **Information Mapper** accordion and define the information mapper.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/q-zvATZ8tT-MzqYK/images/moengage_766408.png?fit=max&auto=format&n=q-zvATZ8tT-MzqYK&q=85&s=1c201612ff19e0df235f1d328059a177" alt="DRAGANDROP5.png" width="1834" height="1012" data-path="images/moengage_766408.png" />

    7. Click **Create**.

    8. Drag and drop the defined product sets on the template.

           <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/S9xIkrT8Dn--NtXQ/images/moengage_8d33cc.png?s=077b23b697b5f3c1a09dcdc05d9b8b83" alt="DRAGANDDROP7.gif" width="540" height="273" data-path="images/moengage_8d33cc.png" />

    9. Select **Preview.**

           <Frame>
             <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/vCu1hZiJh8rpJIe6/images/select-preview.png?fit=max&auto=format&n=vCu1hZiJh8rpJIe6&q=85&s=0f29f010ecd62fa0a0f1cc8406de82b7" alt="Select Preview" width="2878" height="1630" data-path="images/select-preview.png" />
           </Frame>
  </Tab>
</Tabs>

# Personalize Campaigns with Recommendations

You can personalize campaigns using predefined catalogs and product sets. For more information, refer to the following articles:

* [Personalizing Email campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-email)
* [Personalizing Push campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-push)
* [Personalizing On-Site Messaging campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-on-site-messaging)
