> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-mcp-segmentation-tool-belt.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the In-App Campaign Identify a Mobile Device as a Tablet?

> Understand why an in-app campaign may classify a mobile device as a tablet and how device type is detected.

## Problem

Some devices are incorrectly categorized as tablets, preventing in‑app campaigns from displaying on them. Devices include Google Pixel 6 Pro, Pixel 7, Pixel 7 Pro, and Samsung S21 FE.

## Solution

This usually occurs when the user changes the display size in the device settings; instruct the user to increase the display size from the settings menu.

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