> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-mcp-segmentation-tool-belt.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Is the Template Backup Content Displayed Instead of the Basic Rich Push Content?

> Fix the issue where template backup content shows instead of basic rich push content by properly configuring both template sections in MoEngage.

## Problem

When content is added to the basic rich push template, the template backup content appears instead of the basic rich push content.

<img alt="backup content.png" src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/33EjTrUrqfJJmGPv/images/moengage_9eea00.png?fit=max&auto=format&n=33EjTrUrqfJJmGPv&q=85&s=3d3980fe7ca6b43c9d499bc970a5dc9a" style={{ width:"44%" }} width="640" height="1429" data-path="images/moengage_9eea00.png" />

<Info>
  This issue occurs because the MoEngage rich notification dependency is not added to the app-level build.gradle file.
</Info>

## Solution

Perform the following steps:

1. In rich push notifications, the displayed content varies based on the device and its version.
2. Ensure that campaign data for rich push templates is added in the following sections :
   * **Basic details**
   * **Template Backup**
     <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/um7-UTCL4OIq8GAs/images/moengage_6a30c5.png?fit=max&auto=format&n=um7-UTCL4OIq8GAs&q=85&s=6a46e82d9872d38b2362507da7852607" alt="basic and template.png" width="1920" height="1089" data-path="images/moengage_6a30c5.png" />
3. On the preview screen, the message title and body is updated when you modify the basic details.
   <img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/NGU24wmxMfEOUu5L/images/moengage_3e2ab5.png?fit=max&auto=format&n=NGU24wmxMfEOUu5L&q=85&s=0b11f234f8aef8330d847c874d162eb9" alt="basic.png" width="1920" height="1092" data-path="images/moengage_3e2ab5.png" />
4. You can customize the template backup content in the **Template Backup** section. <img alt="template.png" src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/oih9QIk_AcBp_2l9/images/moengage_ad0ad1.png?fit=max&auto=format&n=oih9QIk_AcBp_2l9&q=85&s=17bb830b823d54fb1c70323a15c482f4" width="1920" height="1089" data-path="images/moengage_ad0ad1.png" />
5. Make sure to add the MoEngage rich notification dependency to the app-level build.gradle file to ensure the template backup content and basic rich push content are displayed correctly.
   ```groovy Code theme={null}
   build.gradle(:app)
             
   dependencies {
       implementation(moengage.richNotification)
   }
   ```

<img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/ON1NpVFiK_WBNu3e/images/moengage_b5fc12.png?fit=max&auto=format&n=ON1NpVFiK_WBNu3e&q=85&s=11dce02ac85bb5093d72d59a182e9fc0" alt="Template backup.png" style={{ width:"53%" }} width="640" height="1429" data-path="images/moengage_b5fc12.png" />
