> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-mcp-segmentation-tool-belt.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/oih9QIk_AcBp_2l9/images/moengage_adb020.png?fit=max&auto=format&n=oih9QIk_AcBp_2l9&q=85&s=cbb6132feda7e533dbf65047d58b0974" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/lB6G3rB0XFgsNh5j/images/moengage_eacd74.png?fit=max&auto=format&n=lB6G3rB0XFgsNh5j&q=85&s=9f2ef71c56af8e0f076cbcbef2da905c" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/B3BljdUPJJpNcDX2/images/moengage_a8131f.png?fit=max&auto=format&n=B3BljdUPJJpNcDX2&q=85&s=0b52346388284393c2175aae3817b7e8" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-docs-mcp-segmentation-tool-belt/QJ5CjehpuL6JKbdL/images/moengage_2cc3d4.png?fit=max&auto=format&n=QJ5CjehpuL6JKbdL&q=85&s=b53ed47daba23b87e8749ea0c6f077d3" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />